There appears to be two options for renewing your driver’s license:
- Make an Appointment via AlohaQ
One important thing to remember is to get your documents together before you arrive. The government’s guidance on the required documentation is found here: Driver License & State ID Document Guide. Make sure to download, print and fill-out the application form beforehand to save time.
Whether you walk-in or have an appointment, you will need to decide on a driver’s license location center. The list of locations can be found here.
The City and County of Honolulu procedures on renewing a driver’s license can be found here.
In September of 2018, I walked-in at the Fort Street Mall licensing center. I arrived at 8am hoping to be done after a couple of hours of waiting. I actually had to stand in line to get a number. They handed me a number that indicated I return at 1:00pm (the estimated time my number would be called). I returned at 1:00pm and there were still 9 numbers ahead of mine. After waiting another hour, my number came up and the process (provided you all your documents) took around 10-15 minutes. Overall, it was a good experience. What I did notice is that the people who reserved a time online were called nearly exactly the time of their appointment. This is good news for those of you who are able to make a reservation online via AlohaQ. Good luck to you all!
Another personal experience in this video: